Frequently Asked Questions

Why should I transfer to digital?

Your photos, videotapes, movie film, and slides are fading over time and could be lost forever.  Instead of letting your memories fade away, why not have them transferred to digital format, where they are easier to watch and more fun to share?

Having your slides and photo prints transferred to a flash drive or DVD is a great way to archive and organize your collection. The slides and prints are converted to digital files, which are easy to share with email and on the web.

 

Is the 2Video Digital transfer service right for me?

2Video’s goal is to make the transfer experience convenient and easy for people who don't have much technical expertise, equipment or time to do it themselves.
2Video uses the latest technology so you can be assured that the product you receive will be the best possible.

 

If you want the complete "no-hassle" experience, then give 2Video a try. We can organize your project, add music and titles, and customize it just for you.

Which formats can 2Video transfer to digital format?

 

Videotapes:

VHS, VHS-C, S-VHS, Hi-8, Digital 8, MiniDV, 8mm videotape, 

 

Movie Film Reels:

8mm, Super 8, 16mm

 

Slides:

35mm slides in plastic or cardboard mounts

 

Photo Prints:

Sizes 2" x 2" to 8" x 12"

 

Digital Media:

USB Drives, Data CD/DVDs
 

Digital Memory Cards:

SD Memory Cards, SDHC, miniSD, miniSDHC, microSD, 

Will 2Video transfer foreign tape formats to DVD or flash drive?

PAL tapes (the most common format in Europe) in VHS, VHS-C, S-VHS and 8mm videotape can be transferred to a DVD in NTSC (United States format). PAL DVDs cannot be created from PAL tapes.

*All 2Video PAL services are shipped to an outside vendor.

Will the DVD or flash drive be compatible with my DVD player or computer?

A DVD disc will play in almost all standalone DVD players in use today. If your DVD player was purchased after 2001 and can read DVD-R discs, it is very likely that your DVD player is compatible with DVDs.

A flash drive should be compatible with PCs, Laptops and tablets which accept a USB.

 

Will the DVD or flash drive run on my Macintosh computer?

If your Macintosh computer has a DVD-ROM drive and can play regular Hollywood DVDs, it is very likely that the DVDs will play on the Macintosh.

Digital Scrapbook will not work on a Mac...but savvy and experienced Mac users can still access movie clips by using third-party Mac applications. These applications convert DVD contents into a file format that can be edited using iMovie or other movie editing software. Click C:\users\owner\Desktop\YesDVDonaMac.pdf here to download the Mac Guide (PDF).

 

Will 2Video repair broken videotapes?

Yes. For a nominal charge 2Video will repair tapes and replace tape cases for tapes that were broken or damaged prior to drop off. Videotape repair services are available only with transfers and cannot be ordered separately.

 

Will my original materials be returned?

Absolutely! The media and reels or containers will be returned with the completed order.

Will the quality of my footage be edited or enhanced?

For video to digital orders, the service is strictly a transfer service. Footage will not be enhanced.

For film to digital, slides to digital and prints to digital orders, the footage and images will be enhanced, showing more vibrant colors and reduced scratches, dust and lint on the film surface.

 

Can 2Video transfer my video, reels and slides to CD or flash drive?

No, all videos and images are recorded to archival-quality DVDs or USB Flash drives.

 

Can 2Video transfer my video, reels and slides to VHS videotape?

No, all videos and images are recorded to archival-quality DVDs or USB Flash drives.

 

Can I add my own music to my order?

No, you may not add your own music to a DVD or USB Flash drive.  The digital media we prepare for you from film, slides and prints include your choice of instrumental background music. Listen to the music samples.

 

Can my original audio from film be transferred to DVD or flash drive?

Yes, on Super 8mm we can transfer magnetic audio and on 16 mm film we can transfer only the optical audio from film.

 

Why should I trust 2Video with my memories?

We understand that our customers entrust us with their most treasured memories and we handle each order with very special care.

 

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